If you cannot attend your lesson due to a medical reason, we can issue vouchers that you can use to pay for future lessons. Vouchers will only be issued if two or more consecutive lessons are missed due to a medical reason. You will need to provide a medical certificate within seven days of the missed lesson to receive the vouchers. Our policy does not include missed lessons due to COVID or isolation. Doctors are not providing medical certificates for this. Please contact us if you have missed a significant number of consecutive lessons due to COVID/Isolation.
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